Responsible gambling

Mond Casino prioritizes the well-being and responsible gaming practices of its users, especially those residing in Canada. The following page is dedicated to providing you with essential tools and resources to maintain a balanced gaming experience.

Self-Exclusion

You can activate self-exclusion by contacting our customer support team via live chat or email. This feature allows you to block your account for a temporary period, giving you time to reassess your behavior and make positive changes.

Deposit Limits

To prevent excessive spending, Mond offers the option to set deposit limits on your account through our customer support team or in your personal settings. You can limit deposits made from a specific device, IP address, or across all devices and accounts associated with yours.

Time-Outs

We also offer time-out options that enable you to pause gaming activity for a specified period (ranging from 24 hours to 6 weeks). This feature is available through our customer support team or in your account settings.

Additional Responsible Gaming Features

• Account Freeze: You can temporarily lock down your account, preventing any further transactions until you're ready to resume gaming.

• Loss Limits and Session Reminders: To monitor your gaming habits closely, set reminders about your spending limits or sessions duration. This feature will alert you when reaching predefined thresholds.

Seeking Help

If you feel overwhelmed by the pressure of gambling, don't hesitate to reach out:

• Contact Canadian provincial gambling support organizations for guidance.

• SOS Joueurs is a Quebec-based service for those struggling with problem gaming.

Remember that Mond casino also promotes responsible gaming practices. We encourage our users to take regular breaks and prioritize their mental health during any form of entertainment.

Canada-Specific Resources

For comprehensive assistance, we recommend contacting these services:

• The Problem Gambling Helpline

• Your province's addiction or problem gambling hotline

By taking proactive steps towards maintaining a balanced gaming experience, you'll be better equipped to enjoy your time at Mond casino responsibly.